How much of a workout do I participate in a virtual session with my client?
A: just enough to demonstrate the movement and to get them started. Remind them, laugh a little with them, let them know that you do this all day, so you’ll just be focusing on them and making corrections or modifications where needed.
How much should I charge?
A: there are various opinions on this subject. Some say that charging full price is warranted given that you are offering the same service and you do not want to diminish your value. However, we say that you should charge less during this time (maybe even as little as $10 per session) because we’re ALL in bare essentials mode …it is our opinion that you aren’t devaluing what you do by charging less, you’re simply helping your clients during a hard time, when they likely have less money to spend. Invest in your clients now and they’ll invest in you later.
What about liability? Will my insurance cover in-home training? Should I get a special wavier?
A: Yes, you should be covered, but it is important to check with your insurance provider (and to consider liability insurance if you do not already have it). If you were a club trainer, you may have been already insured by your club, and there may be special protocol that you must follow in order to keep your employment secure, so check with your employer and if you are 100% self-employed, then consider getting insured (it only costs about $10 per month). We recommend CPH & Associates, they provide discounts to NFPT trainers >>
How do I get new clients? Do you recommend a way to market during this time?
A: We’ll be hosting a webinar on this subject specifically, but the short answer is … social media! Of course there are other traditional marketing avenues, email campaigning and the very powerful word-of-mouth, but social media is a necessary piece of the marketing puzzle, especially during a time when we’re all staying home.
Should I keep doing virtual training when this is over? How much should I charge for it vs. in-person?
A: YES! We think you should be doing virtual training when this is over, why not?! It will be an added income stream and you can train clients from virtually anywhere, and they can be anywhere too! Of course, there are factors to consider that may impact your decision, i.e. are you self-employed or working for a club/studio; do you enjoy virtual training, do you have time and resources for it? We will cover this topic in more detail in future webinar sessions. We will also discuss how much you should charge, now versus later. Your rate should be comparable with both in-home and in-person. We are of the opinion that you can/should charge a bit less for online services since there are fewer expenses involved, but the actual baseline service should be valued the same (when there is no pandemic!)
What about live streaming versus recording and sending videos?
A: A little of both, but mostly live streaming will be your most impactful method. Send the client’s workout ahead of time, and maybe send it along with a video of you demonstrating the movements, giving some encouragements and reminding them of your scheduled appointment; but do have scheduled and dedicated appointment/session times
Can I do this for yoga too? How about group classes?
A: YES! You can have multiple clients/group clients log in to your preferred video platform all at the same time…just remember to keep it manageable! You want to be able to see each of them and speak to them personally and directly.
Do NFPT-CPTs receive CECs for participating in these webinars?
A: YES! After each webinar, we will send you a link to your online account that goes straight to a very short quiz (1, maybe 2 questions). The answers to these quizzes can be heard or seen in the webinar. Each quiz is worth 0.25 CECs!