In customer service, you are either exceeding, meeting or failing to meet your customer’s needs. With the number of choices consumers have these days, it’s…
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Category: Client Relationships
Grow Your Relationships With Clients and Get Better Results
Customer service is key to retaining and growing your business. Whether it’s a large fast-food chain like Chik-fil-A or your mom and pop store down…
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Respecting Client Comfort
Clients are individuals. Each one comes to us with a different set of life circumstances, personalities, and likes and dislikes. For many new clients, you…
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Personal Trainer: Motivator and Mentor
An effective Personal Trainer needs to be both a motivator and a mentor. You need to provide the right mixture of understanding and discipline. By…
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Social Support for Exercise Success
A workout buddy, an encouraging friend, a running club, or positive family member, – call it what you wish, but these are all forms of…
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Apply a Hands-On Approach to Personal Training
Take the hands-on approach with clients to help grow your personal training business. Results are what drives your business and results come from proper instruction and…
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Answering Fitness Client Questions Confidently
You can spill everything you know about a given topic when a client asks a question, you can make a guess if you don’t know…
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How to Help Athletes Overcome Fear
Fear is powerful. It is as powerful as confidence. Unfortunately, fear begets a very different result. Fear is often the result of a bad experience,…
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The Dark Side of Extreme Fat Loss
Extreme fat loss causes an emotional hangover that lingers–a quality certified personal trainers would do well to readily recognize. I used to weigh nearly 300…
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Keeping Personal Training Clients On Your Schedule
Keeping clients on your schedule is easier said than done. Not everyone will mesh with you. Not everyone will make fitness a priority even if…
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Motivating Behavior with Emotions
Willpower and self-control are easier to talk about than to cultivate consistently. They are both stellar qualities to possess but aren’t an ideal go-to gameplan…
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New Year, New View of Yourself
Kick off New Year’s fitness goals for yourself and clients with a healthy body image in mind. Many people set new years goals like, “I’m going…
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